Location: Paris, France (hybrid, regular travel to meet clients)
Salary: Competitive

About Us

Bolt Insight is a UK based fast-growing, digital-first market research company revolutionizing how brands connect with consumers. We combine real-time methodologies with advanced AI tools to deliver insights that drive decisions. Our mission is to help clients unlock deep human understanding; smarter, faster, and at scale.

Main Purpose of Role

This role will be responsible for leading and growing client relationships across strategic accounts, focusing on the French / Benelux market. The Client Development Director (French-speaking) will identify new opportunities, ensure delivery excellence, and drive revenue growth through deep understanding of client needs and Bolt Insight’s research and technology solutions. Acting as a trusted advisor, you will oversee end-to-end project delivery while mentoring junior team members and supporting business development initiatives.

Main Duties and Responsibilities

Client Relationship Management

• Develop and maintain strong relationships, as a primary point of contact, grow relationships with new and potential clients to increase our logos/brands.

• Manage a portfolio of key client accounts, ensuring long-term satisfaction and growth.

• Lead client meetings, presentations, and negotiations to build trusted partnerships.

Strategic Planning

• Work closely with clients to understand their long-term goals and objectives and translate these into strategic initiatives, whilst identifying opportunities for upselling, cross, selling and expansion of services to drive revenue growth.

• Translate client briefs into actionable research plans and insights.

• Track performance against revenue and growth targets.

• Contribute to proposals, RFP responses, and commercial strategy.

Team Leadership

• Lead and inspire the ‘Business development squad’ and coordinate with other departments to ensure seamless delivery of client solutions.

• Mentor and support junior team members.

Customer Satisfaction

• Monitor customer satisfaction and gather feedback through regular meetings and surveys, address concerns and issues promptly and professionally.

• Collaborate closely with research and operations teams to ensure high-quality project delivery.

Contract Management

• Oversee contact negotiations and renewals, ensuring that terms are favourable for both client and the company.

Market Insights

• Stay up-to-date with industry trends, competitor activates and market developments, share insights and recommendations with clients to position the company as a through leaders and strategic partner.

• Provide market feedback to product and strategy teams to support Bolt Insight’s growth.

• Carry out any other duties that may reasonably be required to support the Company’s business objectives.

Required experience:

• 8+ years of experience in client development, business development, or commercial roles within the market research, insights, or analytics industry

• Proven track record of driving revenue growth and expanding enterprise and mid-market client accounts

• Deep experience managing senior client stakeholders, including brand, marketing, and insights leaders

• Strong understanding of quantitative and qualitative research methodologies, agile research, and insights commercialization

• Demonstrated success in consultative selling and translating client business challenges into research solutions

• Experience leading and mentoring client development or account teams in a fast-growth, technology-enabled environment

• Ability to collaborate closely with research, product, and operations teams to deliver high-quality client outcomes

• Proficiency with CRM tools, forecasting, and data-driven performance management

Why Work for Bolt Insight?

• Work on cutting-edge AI research solutions in a fast-moving industry

• Hybrid and flexible working style

• Multicultural and collaborative global team

• Employee bonuses

• Opportunities to grow with a scaling company

• Regular online/virtual team events and recognition programs