Social Growth Manager

Location: London (Hybrid)

Fulfilment.com helps ecommerce brands find better fulfilment partners.

Ecommerce brands use our platform to find and switch to better 3PL fulfilment providers. Fulfilment providers use our platform to acquire high quality customers and grow faster.

The fulfilment industry is worth trillions globally, yet the process of finding the right logistics partner is still slow, fragmented and opaque. We are fixing that.

Our platform already connects thousands of ecommerce brands with fulfilment providers and we are scaling rapidly with venture backing and a fast growing team.

We are now hiring a Social Growth Manager to grow our presence across social media and generate conversations with ecommerce brands and fulfilment providers.

This is not a traditional social media role focused only on scheduling posts. This role is about building attention, engagement and relationships that generate real leads for the platform.

You will work closely with the marketing team and leadership team to position Fulfilment.com across the ecommerce and fulfilment industries.

What you will do

Grow the presence of Fulfilment.com across key social platforms and turn engagement into conversations with potential customers.

Responsibilities include

• Creating social media content including short form video, graphics and carousel posts

• Managing and growing our presence across LinkedIn, Instagram and TikTok

• Producing engaging content that appeals to ecommerce founders and operators

• Engaging with ecommerce brands and fulfilment providers across social platforms

• Commenting on relevant posts and participating in industry conversations

• Starting conversations with brands through direct messages and engagement

• Identifying ecommerce brands that may need a fulfilment partner

• Supporting the creation of founder and leadership content for LinkedIn

• Analysing which content drives engagement and conversations

• Working closely with the marketing team to support growth campaigns

What we are looking for

We are looking for someone creative, proactive and comfortable engaging with people online.

You should enjoy creating content, joining conversations and building relationships through social platforms.

You will likely have

• Two to five years experience in social media, content or growth marketing

• Experience creating short form video and visual social content

• Experience managing social media accounts across LinkedIn, Instagram and TikTok

• A strong understanding of how social platforms drive engagement and discovery

• A strong interest in ecommerce, startups or digital businesses

Most importantly you should be

• Energetic and proactive

• Comfortable starting conversations with people online

• Curious about ecommerce brands and how they grow

• Excited about building something large

Why join Fulfilment.com

• Help build the leading global marketplace in a massive industry

• Work directly with an experienced leadership team

• Play a key role in growing our brand and online presence

• Join a fast growing venture backed company with global ambitions